Posts Tagged ‘live blogging’

Daily digital digest:teaching journalism students to manage reader driven content communities

Thursday, June 18th, 2009

This post follows on from a good piece that I saw written by Robert Niles in this weeks 'Knight digital media center' newsletter.

I am slightly paraphrasing the content piece written here but the piece was titled 'How can we manage to better teach journalism students to manage reader driven content communities, and I felt the points made were very valid and worth restating again in my own understanding.

1-The most difficult part of journalism currently for students now is to understand how to capture and use the collective power of its followers and online tribe or community as a reporting source for content.
2-The basic ideas such as moderating discussion forums, listening, following up with and interacting to readers blog comments, structuring crowd sourcing projects and getting guest post contributors are all handy. But the the current courses in colleges for journalism are still taught and leaves less room for feedback and practical community building.
3-The limits within current journalism in the educational system are based around handing in class project to the lecturer as the editor for the deadline period. Later the student moves into the real work world as in broadcasting or a newsroom in some area. They get feedback from their editor and learn to produce work for public consumption.
4-The problem is that the university curriculum is not designed for longer periods needed to build up an online community around a publishers website or blog page. The semester is from Sept to May with exams completing the term and reinforcing the knowledge crammed in over intensive study. This is not enough time to build up a useful portfolio of user generated content (UGC).
5-The class scenario may be to ask contacts and friends to be the audience for the journalists work. The problem is that often spend too much time offline talking to their friends about these projects.
6-One possible solution to this problem may be recruiting other journalism students on other campuses. If one class can hook up with other class instructor and set of teams on other campuses, then there is a larger pool to draw on for feedback when managing UGC. Not all core modules would involve distance remote learning via interactive virtual software programs, although that is one possible option in the future.

With regard to UGC, some of the journalism students goals may include;

-Students having a better understanding of UGC before moving onto core areas of the internet and digital media tools.
-Students should be able to describe, compare and contrast the various forms of online UGC, including blogs, discussion forums, commenting, polling, wikis and crowdsourcing.
- Students should demonstrate the ability to question an online audience in ways that will elicit responses revealing the audience's collective areas of experience and knowledge.
- Students should be able to determine how that audience knowledge can best be applied to the reporting of relevant news stories.
-Students should create an online community environment that encourages reader participation in the reporting of the news. This requires the selection of the most appropriate form or forms of UGC, installation and maintenance of those publishing tools and the development of rules of engagement for the community.
- Students should demonstrate how to encourage and reward useful contributions from their online communities.
-Students should demonstrate how to discourage, deter and delete illegal, misleading and distracting contributions from their online communities.
- Students should show how to grow an online community through the recruitment of additional, useful voices to the community.

Journalism instructors would need to work with colleagues on the same calender period, while school teachers/lecturers would need to work with the online journalists who are teaching locally or at different in the same semester.

From there, each student will need to decide on what topic and in which form they will pursue their UGC project. They can choose to work in pairs or teams, so long as no more than one student from each campus is involved. But they will need to choose a topic and forum in which a large number of students will participate. (And I leave the specific definition of "large" to the instructors.)

Individual projects will be developed outside the Ning network, through students may choose to develop their own Ning networks if they choose that the most appropriate medium for their projects.

Students should be graded on both the quality of information that they elicit from their communities and the tone of that conversation, as well as the quality and content of information that they provide to other communities within the classes. Instructors should provide feedback to their students, one-on-one and in person, on these points every couple of weeks throughout the project.

Some interesting students areas to consider may be;

-a pure UGC site with a mix of original UGC with student related content.
-A final participation policy version for UGC for the site.
-A written analysis on why methods used on the site were chosen as well as other UGC content that was available.

The structure of the students projects would be allowed independently. if needed the lecturer can show the class how to use online UGC publishing systems, these can be fitted in when is suited.
This new hybrid model approach needs to be taken seriously by journalism colleges in their curriculum and also internships using UGC platforms. This concept could be taken to a college or else taught locally as a private course for aspiring journalists as an 'open source' concept.

This choice may be the only one given the job market at the moment for journalism grads, and through carving a niche in this area, the journalism student can compete against highly qualified traditional reporters for jobs.


The emergence of local community radio in Castleknock

Thursday, May 28th, 2009

The emergence of local community radio is a much talked about issue  in Ireland.

There has always been a long history of national radio stations in Ireland with FM frequency spectrum. The well established city stations such as FM104 and 98FM are well known for years in Dublin city to listeners. These stations  started off in the 1980s, ironically in times when we last had a recession in Ireland. One of the leading businessman in Ireland, Denis O'Brien started off his first pirate station, 98FM using funding from the bank at the time, as a bootstrap start up business, when he had practically no cash in the bank.  At one stage, O'Brien was close to losing it all when he was in debt yet managed to survive. There is an interesting video presentation of one of his talks given to young DIT students in the 'Be inspired' conference for young entrepreneurs in D.I.T Aughier St. last year.

The new developments in social networks, emergence of better  technology, improved physical speed,  economic downturn, data storage and infrastructural requirements have meant that national media titles including radio stations are hurting with losses affecting business traditional models.  This has meant that like all media worldwide, total gradual collapse is happening within the media industry fragmentation and revenue hard to find due to ad cut backs and less staff money available for paying back debt from overheads.

Industry titles in radio also are consolidating, with alliances and mergers being considered. Opportunities to buy others rivals is also being a distinct possibility, this can be seen with the joining up of Newstalk joining up with another O'Brien title Today FM.  So what is the next step for the radio industry in Ireland?

Well, more community involvement is becoming more likely on the cards now, and with start up opportunities available, it is a good time to start up a business. There also is good access to technology to create a personal radio station, or even digital radio using latest equipment is low barriers to entry and cheaper to do now than ever. There lies opportunity within radio industry to create an innovative service to challenge the pre-existing status quo of radio giants in Ireland.

We will more than likely see a new focus on revitalizing community radio if the emergence of the transfer over to digital transmission is completed relatively soon. There seems to be financing and funding problems with various consortium's  not able to afford the costs of bidding on a license currently with the downturn.  this has been seen in the last few weeks with the new Digital transmission license for DTT (digital terrestrial tech) being slowed down with the proposed group from Communicorp (O'Brien) backing down recently duw to unforeseen financial circumstances. Now last week, another group from One vision made up of TV3 and Eircom amongst others have been offered a shoot at bidding for the new DTT license form BCI (Broadcasting Corporation of Ireland).

The focus should be on a localized reporting of community issues at a local level, use of audio technology including pod casts, old style reporter/citizen reporter roaming the streets looking to be interactive and interviewing people for stories/opinions. Online, there is untapped level of social networks including people to connect social network tools such as Face book and Link'd in for creating user private/public demographic profiles which if the user reads their privacy protection act and opts in by joining, the radio station can use these knowledge for marketing purposes and personalize their ads, ad words or mobile campaigns to track users movements/preferences online. This will mean overall improved site presentation and relevant value in that content. They could allow users to contribute to blogs, join their face book page, profile themselves and interact more for personalized relationship with users. The presenters could have a, vote in campaigns for the control for say 1 day on how the show/radio station is run with flexible structure, play list, tagging online, user IM or chat, shared live search for items, on archives, group collaboration projects. Users could design the show themselves using innovative and creative content input. The world of social radio or an open source  model opens a world of opportunity for broadcasters and users to partner and move away from mass media, 'one size fits all' model which is dying out due to factors listed early on here.

The idea of community donations to fund the community radio is important to raise revenue,  as does having  ads and classified section listed online for free or for a fee. Another option is to charge for  viewing contents or archieved materials.  For a radio to survive, they must look at all options open to them including extending their service outside traditional remits such as helping other local businesses survive by helping them out with ad words/local PR/marketing campaigns. The radios might look into voice sponsored ads, brand embedded sponsorships, guest blogging ads beside relevant theme, direct emails to local businesses, lead generation etc. In other words radios must extend and broaden their income generating portfolio  through innovative thinking.

There has to be revenue generated in order for the radio to survive but there can be a large open source model used up to the final publishing online on the network airwaves which would be moderated by the final editor. The emphasis should be on giving incentives to young people, in particular, to get involved with local events such as presenting a local sports show i.e. broadcasting a piece on a match locally.  Other features might include points awarded for local projects suggested and pitched on the site.  Additional points would be for comments, rating of other pieces, feedback, blogs written, an action taken and a donation aim reached. Bonus points might be for improvised innovative actions such as raising local community awareness of an issue by generating national media publicity and PR. The community radio becomes the medium through which this action plan empowers  communities like 'The Point'.com.

The movement in a community has to reach a 'critical mass' before it is turned into definite action. Revenue opportunities exist for radios by giving bonus points to users who visit a local businesses website. Maps can be added to allow people find out where other locals are in their community and connect with others online.

There could be a local training course/forum run through the radio such as digital documentary courses/classes or how to use digital equipment for radio/citizen journalism.  It could be supported online through the local discussion groups and local community council initiatives to get locals involved with reporting and making their own piece on radio. Users can live blog on events, twitter for up to date news and work using IM and group collaboration tools. If radio stations recognize the shift towards mass collaboration and embrace these new interactive ideas and new technology, then they can survive into the next century with their profit margins in tact.

One good example of my local radio near to where I live is 'Phoenix FM'. I helped my brother and sister years ago with a nightly music hits show on this local community radio. I also used to work with Phoenix FM as a volunteer with a independent social media advisory/consultancy role.  It would make good sense to work with them and see if I can provide any help and inspire other local stations to challenge listeners in their community to be involved.

I think it is a good idea to have a community radio but the key is to embrace the new interactive model between users/listeners and actual radio station broadcasters. If the stations open up to more innovative open source ideas then they can save their declining industries.



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